Canvas Support Notes 3.22.13

What you’ll find in our Support Notes:

• Winter Quarter Course Term End Issues
• CANVAS Feature Upgrades
  • How to get involved with Feature Upgrades
  • Next Upgrade Scheduled for Saturday March 30, 2013
  • Calendar2 Swtich Over for Bellevue College
• NEW Offerings at the Technology Learning & Connections Center(A109)

Winter Quarter Course Term End Issue

At the end of Winter Quarter there was an issue with Canvas locking out some students prematurely from their courses.  The root of this problem was discovered as a programming problem with data (specifically course end dates) not updating in some courses.

To prevent this from happening again next quarter we will be checking dates periodically within Canvas.  As there are over 2500 courses in Canvas we will need your help so be on the look out for a reminder around Mid-Quarter to verify your course end dates.

If you have specific question regarding the Term End Issue, please feel free to contact me directly via email at jason.aqui@bellevuecollege.edu

CANVAS Feature Upgrades

Instructure (the makers of CANVAS) schedules monthly improvements and bug fixes to it’s product.  Feature Upgrades are requested by the Canvas community of which Bellevue College is a member, along with 300+ other institutions.

Get Involved by

Subscribing to Release Notes
http://help.instructure.com/entries/20643918-Guidelines-Tips-to-Use-the-Canvas-Community

Submitting and Liking Feature Upgrades
http://help.instructure.com/entries/21908196-Guidelines-Feature-Request-Forum

 Feature Upgrades are usually released every 3 weeks, the process is also a community effort as Instructure will announce a release, open the changes up for review and testing, then after testing if everything works as it should will upgrade the product.

A release schedule will usually look like the following:

• Beta Release & Notes(Day 1 of Release Cycle): A copy of the proposed changes will be available at https://bc.beta.instructure.com/ this is your opportunity to review changes and test them.  If it’s not to your liking or doesn’t work as it should, you can voice your opinion to delay or fix the change.
• Production Release Notes:(Day 7 of Release Cycle) After a week of testing and feedback, Instructure will determine what changes are ready to move into Prodcution.
• Production Release:(Day 12 of Release Cycle) On the Saturday after Production Release Notes the final Update will be pushed, usually in the late night, on the Sunday all changes will be in place.

Next Upgrade Scheduled for Saturday March 30, 2013

The next feature upgrade is scheduled for Saturday March 30, 2013.  You can review changes here and provide feedback until Monday March 25th.

http://help.instructure.com/entries/21485109-03-18-13-Canvas-Beta-Release-Notes

Calendar2 Swtich Over for Bellevue College

Over Spring Break Bellevue College will be moving to the new Calendar with in Canvas called Calendar 2.  You can review the improved changes here http://guides.instructure.com/s/2204/m/4152/l/59600-how-is-the-new-calendar-different-from-the-old-calendar

 

How to get Help with CANVAS

We are Launching a new brand for our A109 training center and calling it our Technology Learning & Connections Center.  We will be offering much more than just workshops and walkin support for the Spring Quarter, we will be offering evening and saturday hours.  Also for the first time ever we will be hosting a live webinar on Saturdays for those off campus or out of state to join in on for Canvas help.

We are also OPEN during Spring Break.  Visit the Technology Learning & Connections Center in A109

	Open	Close
Saturday 3/23	10:00am	1:00pm
Monday 3/25 – Thursday 3/29	9:00am	7:00pm
Friday 3/30	9:00am	4:00pm
Saturday 3/30	10:00am	2:00pm

 

Saturday Live Webinars (March 23rd and 30th) Click on Icon or go to http://depts.bellevuecollege.edu/ir/news/live-canvas-support-webinar-for-faculty-saturday-march-23rd-and-march-31st/

 

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  Published: March 25, 2013   

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